You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices.

LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 17,000+ lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people’s lives at LA Family Housing!

The Training Associate will support LA Family Housing’s (LAFH) Training & Development team in their ongoing efforts to design, coordinate, and host high-quality trainings and employee development opportunities for LAFH staff. The Training Associate will be responsible for collaborating with the Training Manager and Training Coordinator(s) to support ongoing logistical and administrative needs. Logistical and administrative needs include tasks such as supporting tracking of ongoing training and development programs and/or processes, maintaining records of invoices/receipts/reimbursements for the Training & Development team, and placing food and other purchase orders for materials needed by the Training & Development team. The Training Associate will also be responsible for collaborating across agency departments to coordinate and schedule trainings or other convenings/meetings, maintain attendance records, and support day-of logistics.

General Training Support

• Support tracking of Agency’s contractual required trainings to ensure all employees meet and maintain compliance
• Support, monitor, and track education & contractual training team’s programs, projects, and other annual plans
• Facilitate and support ongoing training series (Department specific training sessions, CPR, Management of Assaultive Behaviors (MAB), New Hite Orientation (NHO), Bus Tour, etc.), as designated by Training Manager and Training Coordinators
• Contribute to the management of the Training Team shared Training Team calendar and email inbox. Maintain calendar invites, email reminders, and attendance tracking for ongoing trainings and ad hoc trainings/events.
• Support and assist in the development of training materials (PowerPoints, videos, and other supplemental materials, as needed)
• Ensure that training materials and programs are current, accurate, effective, created through a DEI lens, and informed by on organization's culture statement

Professional Development Fund

• Support Agency’s Professional Development fund by tracking emails, requests, and purchases made through fund
• Collaborate with Director of Leadership and Staff Development in producing yearly report of Professional Development Fund utilization
• Track trends in Professional Development fund request types and costs
• Update supporting information materials and resources

Administration

• Provide administrative support and upload documents, certificates, and rosters in various platforms; distribute certification cards (including CPR) as needed to staff
• Act as a liaison between the Training Team, outside training facilitators, and internal staff at LAFH. Coordinate logistics across all three audiences, including tracking attendance, certification distribution, and other duties as necessary.
• Assist in purchasing food and submitting/tracking invoices
• Assist in purchasing miscellaneous training team supplies and submitting invoices

• Track individual and team budget and spending

• Any additional tasks, projects, job duties, and responsibilities assigned by supervisor

• Bilingual (English/Spanish) speaking and writing skills are strongly desired
• Must be able to successfully manage multiple priorities and projects within tight department metrics and deadlines, as well as be able to manage conflicting priorities and projects
• Skills in database management and record keeping
• Strong written, verbal, presentation and communication skills
• Ability to communicate clearly and directly
• Should possess very strong attention to detail and solid organizational skills, with pride in accuracy and quality of work; able to be highly collaborative within a solid team environment
• Strong decision-making skills and ability to work independently
• Ability to work in a fast-paced environment
• Proficient in Microsoft Programs (Word, Excel, Outlook, PowerPoint)
• Familiarity with basic information design and online design tools (Canva); Preferred

• Maintain and execute confidential information according to HIPAA standards
• Obtain and maintain CPR/First Aid Certification
• Ability to pass post offer Tuberculosis (TB) clearances
• This position does not require regular driving as part of daily duties but may be needed occasionally
• Ability to work a 9/80 work schedule

• Minimum of two (2) years working in clerical and/or administrative services preferably in training/staff development, staffing agencies, social services or like industry
• Experience interacting with several systems that affect the lives of people experiencing homelessness in Los Angeles preferred

Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility and more!

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment required. If an accommodation is needed, please inform the Human Resources Department.

LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage.