You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices.

LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 15,000+ people’s lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people’s lives at LA Family Housing!

The Volunteer Coordinator is part of our Development and Community Engagement (DevCo) team, a talented, creative and driven group of fundraisers focused on furthering the agency’s mission and values. This position balances the needs of the people we serve, while creating volunteer opportunities to engage the community at large and support the goals of the DevCo department.

• Recruit volunteers and community partners through a combination of in person and digital outreach by establishing new positive relationships with volunteers and donors
• Creates and coordinates both in person and virtual volunteer events
• In conjunction with the Community Engagement Manager, Volunteers, trains and leads all volunteers in the LAFH onboarding process
• Coordinates with various departments to assess needs and augment support for projects and events with volunteers
• Creates and coordinates programs and activities for individual volunteers, volunteer groups, and community supporters both off- and on-site at various locations
• Accurately track volunteers including individuals, groups and committees, while maintaining and managing the volunteer database to ensure accuracy
• Assumes responsibility for a positive and engaging volunteer experience
• Retains volunteers by various methods including regular communication, maximizing involvement, and collaborating with Community Engagement Manager, Volunteers in recognition efforts
• Collaborates with the Community Engagement Manager, Volunteers and Director of Community Engagement to contribute to donor cultivation strategies

• Speaks at community and corporate events to recruit volunteers and in-kind donors. Be well-versed on our brand and communications strategies, effectively representing the agency and issues surrounding homelessness in the community
• Preforms additional tasks and projects as directed by the Community Engagement Manager, Volunteers.

• Knowledge of issues related to homelessness
• Able to work with diverse populations and persons with high acuity
• Professional, friendly, and succinct written and verbal communication skills
• Exceptional organizational skills
• Creative problem solving
• Able to manage multiple project timelines
• Proficient in Microsoft Programs (Word, Excel, Access, PowerPoint)
• Bilingual in English/Spanish a plus

• Maintains and executes confidential information according to HIPAA standards
• Obtain and maintains CPR/First Aid Certification
• Ability to pass post-offer Tuberculosis (TB) clearances
• Travel is a regular duty for this position and is required 35% of the time
• Use of a personal vehicle to travel between worksites and other locations is required
• Must have and maintain a valid California Driver’s License and auto insurance in good standing
• Ability to lift up to 25lbs
• Ability to work a 9/80 work schedule
• Ability to work evenings, weekends and holidays as needed

• Minimum of an Associate’s degree with two (2) years of experience in an office setting
• Professional or volunteer experience in event planning, project management, or volunteer management preferred
• Familiarity with volunteer management platforms (e.g., Salesforce, HandsOnConnect, or similar) is preferred
• Demonstrated experience in building and sustaining relationships with volunteers or similar stakeholder groups is highly desirable

Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility and more!

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment. If an accommodation is needed, please inform the Human Resources Department.

LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage.